Certificate of Completion
Value: 2 Continuing-Education Units (CEU)
Unique in North-America, this exclusive certificate is awarded to the
participants who have successfully completed the Advanced Workshop: Executive Assistants & Administrative-Professionals II.
"Everything was perfect. Thank you."
Emel Ipek Williamson,
"PDI is a fantastic institute. Seminars are presented brilliantly. Alain is a positive
instructor. Extremely intelligent and a true role model."
"This course was very interesting and I feel I have gained a lot from it. I would highly
recommend this course to other assistants!"
Carol Ann Young,
Atlantic Canada Opportunities Agency
"This is the second time I attend a course at PDI and the teaching is top quality. The
food, service and staff are number #1. It is a pleasure to come and learns at this
institution. Thank you!"
"Excellent material for Administrative Assistants."
St-Thomas More College
"My head will become more structured now! Amazing course! Thanks a bunch!"
Marie Josée Boucher,
for Executive Assistants & Admin.-Professionals - Part II
Hands-on Workshop Exclusively Available to the Participants Who Have Completed Part I
Focus on Building Personal & Team Excellence, Project-Management & Negotiation Skills
Professional Skills for Writing with Clarity and Impact
THE GROWING DEMANDS
Important responsibilities, once reserved for managers, are now gradually assigned to competent assistants who learn
fast and are focused and tactful. There is a growing demand for these professionals who possess the skills to:
- Plan work, organize and lessen the bosses' workload;
- Anticipate the details that count for multiple bosses;
- Cooperate and negotiate with a variety of people;
- Deliver solid results with people and projects.
Through practical exercises and real-life illustrations, this intensive workshop builds on the first seminar to equip
you with tangible qualifications and tools to play a growing role in your team and excel. At the end of the complete
program, you will be thoroughly prepared to:
- Play a key productive role in your organization;
- Plan and coordinate projects with effective tools;
- Skillfully negotiate sensitive issues with your team and
better deals and conditions with suppliers and clients;
- Deploy your strengths better to orient, coach and supervise your staff (if any);
- Remove the main barriers to sound career growth and turn your dream and vision into reality.
DETAILED OUTLINE (2 DAYS - 1.5 CEU)
1. Professionalism for Administrative Professionals
- Strength-deployment (SDI) exercise to identify and learn to deploy your
strengths at work and at home
- Practical success and failure lessons from participants
- How to improve your decision quality and acceptance
2. Project-Management Skills to Take Charge
- Uncomplicated tools to make plan and progress clear to everyone regardless of educational background
- How to draft and validate your project scope
- How to identify and manage risks; practical exercise
- Estimating time, resources and cost: Best practices
3. Rapid Progress Tracking Tools and Skills
- Work progress control: How to assess project status
- Early warnings to prevent delays and cost overruns
4. Negotiation Skills Critical to Your Success
- How to prepare for any type of negotiation with bosses, peers, clients,
suppliers and subordinates
- Common errors and tips to avoid rigid positions
- Subtle elements that can make or break deals
- Practice exercises: Dealing with objections, power, ploys, hostility,
lack of commitment and concessions
- How to express disagreement and avoid deadlocks
- How to reach good deals or exit amiably, if required
5. Putting It All Together
- Preparing cautiously for managerial responsibility: Vital knowledge,
skills and attitudes to move forward.
WORKSHOP LEADER: Alain Paul MARTIN
A Harvard Fellow (Advanced Leadership) educated in the science and practice of strategy,
negotiation and team leadership (Harvard Business and Law Schools, Concordia, MIT),
Alain Martin is a multilingual professional speaker on exemplary leadership, negotiation and
skills to boost innovation quality, capacity, velocity and usability.
A board member in the USA, Canada, Europe and Japan, Alain works mostly
behind the scene coaching
executives, team leaders, scientists, negotiators, marketers, lawyers, intelligence
analysts and executive assistants. An inventor who held patents (USA, Canada, Japan),
Alain is the Chief Architect of Harvard University Global System™ (HUGS),
the innovative framework and practical toolkit applied in strategy formulation, principled
negotiation, risk and project management, personal time management,
team productivity and product/service incubation, design,
prototyping, development, production, value extraction and client retention.
Alain has advised two prime ministers of Canada (4 years), the UNESCOs
Director General, the CEOs of biotechnology firms (BiokPlus), APOCs CEO, Desjardins
(the world's second strongest bank according to Bloomberg) for 10 years. He held risk- and
IT-management positions at Du Pont, Bombardier, Domtar and
CBC-SRC. He was twice a faculty member at the University of Quebec
where he taught negotiation and change management
in the M.Sc. and MGP Project-Management programs.
Alain led assignments
where sensitive multipartite negotiations
were of paramount importance, including:
(a) the incubation of the Canadian Food Inspection Agency with Dr. Brian Morrissey;
(b) a brainstorming retreat with Health-Canadas
executives and medical professionals to prepare a risk-management strategy
nine months before Mad Cow was diagnosed in Canada;
(c) a proposal to the Prime Minister on defusing the growing tensions between Canada
and its Asian trade partners, particularly Japan, following the discovery of
mad-cow disease in Alberta;
(d) the merger of five agencies mandated to protect investors, maintain
the integrity of securities markets, and regulate financial institutions in Quebec;
(e) the creation of a trilateral cooperation network
to mobilize Canadian talent and know-how with petrodollar financing
(Kuwait, Abu Dhabi) for the benefit of the poorest nations in Asia and Africa;
(f) coaching leaders of the First Nations in British Columbia
and those of the Sakha (Yakutia) Republic to apply principled negotiation
in resolving critical issues with their respective
Alain has worked with Boeing, Boliden, Bombardier, Cap-Gemini,
Desjardins (banking, insurance), E.ON
(wind energy), Foro de Excelencia (Spain), France Loisirs, GE (USA, Canada, Europe),
Skanska, Textrons Bell Helicopters and governments.
He led seminars for IEEE, PMI, operations-research
societies (INFORMS, CORS), the Ivy-Leagues Leadership Summit at Harvard,
and Japans Engineering Advancement
Association, METI, APEO, the last two International Forums of
Excellence in Spain and the UN University in Tokyo.
Early in his career, Alain led international capital projects
ranging from inter-city microwave links to roads
and bridges, funded by CIDA and the World Bank.
In mining, oil and gas, Alain advised the government on large-scale
risks in Canadas North and Arctic (2014-16) and continues,
for years, to counsel executives and scientists of Tecks Applied
Research & Technology on strategy and project management.
Alain was selected as a 2012 Harvard Fellow in Advanced Leadership
(ALI) with peers committed to address important
issues including the environment, health, education and
governance. During his fellowship, Alain honed his expertise
in large-scale risks, mentored and delivered leadership
seminars to Harvard Universitys and other Ivy-Leagues
students and led the incubation of a complexity-reduction lab.
A current member of Harvard Faculty Club,
Alain graduated in Commerce (Quantitative Methods) from
Concordia University and is a Harvard Business Schools
alumnus in entrepreneurship (OPM, 1997-1999). He fine-tuned
his skills in management of change and social psychology
at MIT and the Gestalt Institute of Cleveland. He is also
certified to teach negotiation in the corporation by Harvard
Law School where he was privileged to learn from Robert Mnookin,
Lawrence Suskind, Bill Ury, Bruce Patten and the late Roger Fisher.
Recognized by the Project Management Institute (PMI)
for his outstanding contribution to the state-of-the-art
of project management, Alain was also honored by
the Presidents of Harvard University and Harvard Alumni
Association for his Leadership, Vision and Service
to Harvard community. He is the author of the book
Harnessing the Power of Intelligence
which was recommended by
leading scholars, corporate executives and
the competitive-intelligence community in Fortune 100 companies,
the Chief of the Defence Staff of the Canadian Forces
and the Office of the Chairman of the Joint Chiefs of Staff
of the US Department of Defense.
Building exemplary teams and leaders is the subject of Alains upcoming book.
Alains pro-bono work focuses on funding and providing advice
to advance health, education and poverty reduction. He is a founding
sponsor of Roger Fisher House, a conflict-resolution catalyst that
is now part of Mercy Corps. He is an Advisory Board Member of both Social
Hearts (Japan) and New Yorks Build Academy for global
education in architecture, engineering and
construction. Inspired by Drs. Jim Kim and Paul Farmer, Alain
led the creation of Partners in Health Canada by mobilizing resources to (a)
incorporate PIH as a charitable organization; (b) link PIH to
strategic allies and philanthropies; (c) host funding events and (d) manufacture
and deliver a fuel truck for PIH clinics in Haiti. He led funding
projects for the victims of Haitis earthquake, Japans Tohoku earthquake and
tsunami and Hurricane Sandy (with the support of French Embassy in Washington).
He also orchestrated initiatives for CHEO Childrens Hospital,
Food Banks, Canada Without Poverty and led three times Harvards
Global Month of Service.
WORKSHOP LOCATIONS AND HOTEL ACCOMMODATION
Groups of 3
|Seminar I (2.5 days, Page 5)
|Adv. Seminar (2 days)
|Complete 4.5-day program
REGISTRATION AND CANCELLATION PROCEDURES
How to Register:
call us weekdays (9 AM - 4:30 PM EDT) at +1 819-772-7777; toll free in the USA and Canada: 1-800-HARVARD
or send a fax and pay in advance by cheque or credit card.
Send your cheque payable to: The Professional Development Institute PDI Inc.
Cancellation Policy: Participants registering
as a group must send substitutes in lieu of cancelling.
For other clients, cancellations are accepted if made at least 10 working days
prior to the course, and are subject to a $150 service charge per person. Full
fees are payable by anyone who fails to attend or cancels less than 10 working
days prior to the session. One substitution or transfer to a later course of
the same duration is accepted.
PERSONAL COMFORT, DRESS CODE and PHOTO SESSION
The dress code is business casual at your discretion. Trust your judgment. When
unsure, err on the side of caution. If overdressed, you can remove a tie or a
jacket and roll up your sleeves. Members of the Canadian Forces and the U.S.
defense community can, at their discretion, either dress casually or keep the
You will be reminded the first day to dress the way you feel most comfortable
for a photo session the next morning.
Although every effort will be made to ensure a pleasant learning environment
including a suitable temperature, we recommend you bring a sweater or a jacket
to the classroom as individual comfort zones differ and sudden variations in
the weather can temporarily affect air conditioning.
Also please kindly refrain from using strong fragrances during the session in
order to accommodate your fellow participants who suffer from asthma.
BRING THIS WORKSHOP TO YOUR ORGANIZATION
We deliver in-house versions of this workshop worldwide to business and governments, NGOs and bar
associations and other societies. We would be delighted to work together with your team anywhere. Ask us
for a proposal based on the number of participants, the seminar duration and a selection of cutting-edge
course materials and case studies most applicable to your environment.
Our fees are most reasonable. If required to support your request, we would provide supporting evidence
for service fees recently billed to governments and companies.
The travel expenses for seminar leaders are on cost-recovery basis. They include airfare, ground transportation,
meals, gratuities, airport taxes and hotel accommodation.
There is no travel expense for seminars held in the cities of New York, Boston, Cambridge and Ottawa where we hold regular
public workshops. If applicable in your jurisdiction, sales and value-added taxes (HST and PST or VAT) are extra.
The client is responsible for the conference room, audio-visual materials including 2 flip charts, an 8x8 feet projection
screen, internet access, a digital projector for PowerPoint presentations and a laptop computer (as a back-up machine).
We also recommend round tables, each seating five participants, in a crescent arrangement, to face the workshop leader.
HOW TO MAKE A DIFFERENCE ON YOUR RESUMÉ
This workshop provides universal skills that are in high demand as pre-requisites for excellence
in every leadership and professional position. When these skills are acquired at a reputable institution
like ours, they will stand out on your CV, as a notable accomplishment.
For us, that is necessary but not sufficient, as we want you also to excel in the workplace so we can succeed with you.
To this end, you will be armed with cutting-edge knowledge, practical skills,
sound techniques and Harvard University Global System™, the finest framework and
toolkit for high achievers. And with our outstanding faculty of distinguished workshop leaders
who combine graduate-level teaching in leading universities with ongoing international field practice,
we aim to help you gain and maintain no less than the competitive edge.
To prevent misrepresentation and maintain the trust in the marketplace, we also count on our participants
who are certified to have successfully completed this workshop
to be rigorous in including it in their resumé exactly as indicated below,
either in multiple lines or in a single contiguous string.
Advanced Workshop for Executive Assistants & Administrative Professionals
Practical Skills and Leadership Competencies
Applying Harvard University Global System™ Tools,
Led by Alain Paul Martin
The Professional Development Institute
Seminar year or full date
Cambridge, MA, USA. Call toll free: 1-800-HARVARD
Ottawa, ON, CANADA. Call toll free:
1-800-HARVARD or +1-819-772-7777
Worldwide Order Center & Main Training Campus: 70 Technology Boulevard
Gatineau, QC J8Z 3H8 CANADA, 1-800-HARVARD
European Distribution Centre for Harvard Planners: WH Smith, 248, rue de Rivoli, Paris,75001
Dorothée Ben Tahar: +33 1 44 77 88 99 Extension 1 (Stationery). Concorde Métro Station.